Refund policy

Return & Refund Policy

At Instant Haat, customer satisfaction is important to us. If you’re not completely satisfied with your purchase, please review our policy below.

Return Eligibility

Products may be returned if:

  • They are unused and in original condition.
  • Original packaging, accessories, and tags are included.
  • The return request is submitted within 3 Days of delivery.
  • The product is not listed under non-returnable items.

Non-Returnable Items

The following items cannot be returned unless received damaged or defective:

  • Personal care products
  • Innerwear
  • Gift cards
  • Customized or personalized products
  • Digital products
  • Items marked as non-returnable

Return Process

To request a return, please contact us at:

Email: [EMAIL ADDRESS – instanthaat@gmail.com]

Include:

  • Order Number
  • Reason for return
  • Photos (if applicable)

Our support team will guide you through the return process.

Refunds

Once the returned product has been received and inspected, eligible refunds will be processed within [REFUND PROCESSING TIME – 5-7 Days] using the original payment method wherever possible.

Exchanges

If you receive a defective, damaged, or incorrect product, we will offer a replacement or exchange subject to product availability.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photographs of the product and packaging.

Return Shipping Costs

  • If the return is due to our error (wrong, damaged, or defective product), return shipping costs will be borne by Instant Haat.
  • For all other eligible returns, return shipping charges may be the responsibility of the customer unless otherwise stated.

Contact Us

For any questions regarding returns or refunds, contact:

Instant Haat

Email: instanthaat@gmail.com